In addition to sending notices and reports over email, you can send them to investor datarooms that your investors can access through the investor portal.
Once your notices and reports are in the transacted status, you will see a 'notifications' button when you open the corresponding 'notice group' or 'report group'. You will see the following screen.
|Fundwave has a notification log where you can see either a 'tick' mark, an 'exclamation' mark or a dash that represent a a successful email delivery, a send failure and a non attempted delivery respectively.However, please note that a 'tick' mark does not guarantee a successful delivery. It is only a confirmation that an email has been sent successfully through Fundwave. You may still come across bounces or delivery failure notifications if the delivery has failed for any reason, such as a full mailbox of the recipient or an outdated email address. You should look out for any delivery failure notifications in the inbox that you specified in the 'from address'.In case you see the 'exclamation' mark next to a report or a notice, please confirm that the contact details of your investors are set correctly. If you are unable to trace the issue, please raise a support request at email@example.com.|
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